Passenger - Rydez


Choose Rydez And Support Local

There Is No Surge Charge

Day Trip Distance Of 5km Or Less, Only $6.50

Rydez Charge:

Day Charge

    From 5AM - 10PM
    • Admin Fee : $0.60
    • Minimum charge : $5.90
    • Base Charge : $1.20
    • Cost per KM : $1.30
    • Base Dist Cost/min : $0.0
    • Cost per minute : $0.30
    • Waiting Cost/min : $0.60
    • Cancellation Penalty : $10.00

Night Charge

    From 10PM - 5AM
    • Admin Fee : $0.60
    • Minimum Charge : $5.90
    • Base charge : $1.20
    • Cost per KM : $1.40
    • Base Dist Cost/min : $0.20
    • Cost per minute : $0.40
    • Waiting Cost/min : $0.60
    • Cancellation Penalty : $10.00

Any form of Abuse, Harassment, Violence, And Discrimination Is Strictly Prohibited And Is Also A Crime. Smoking And Consuming Of Alcohol In Car Is A No No, Thank you.

Safety First:

At Rydez NZ, passenger’s safety is first priority. At the driver’s Mobile Apps, each time they are logged in, they are reminded that:

Any Form Of:





Is strictly prohibited.

And also for Passengers, we are asking the same request. Drivers want to ensure that they are safe while serving you. Each time you want a ride we also request that you plan ahead. Drivers have to follow the same road code as everyone else. Rydez allows passengers and drivers to call each other. Sometimes, drivers are on their way to drop off another passenger before heading your way. We expect that they will call or text to let you know.

Transparency is equally important as passengers safety. Have you ever wondered how your ride charge is calculated?

If your trip is less than 5km:

Fare = Min Charge + Admin Fee + (Base Distance Time Cost/min).

If your trip is greater than 5km:

Fare = Base Fare + Admin Fee + (km x Cost/km) + (time x Cost/min)

Each time you request a ride with Rydez NZ, an estimate of your trip will be shown and the route on the inbuilt map. Sometimes the app uses the fastest route instead of the the closest route. You will find the fare estimate may be higher than you expected. You can ask the driver to take the shortest route. 

How To Use The Rydez Apps:

1. Tap “Where to?” field. Tap the field.

2.  Check if your pick-up location is correct.

3.  “Add Stop” If you want to stop on the way. (and/Or)

4.  Add your destination or destinations.

5.  Select your card.

6.  Tap “REQUEST NOW”.

You can now relax and watch your car coming to you live on the app. Enjoy your ride with Rydez. Your driver knows exactly where to go and payment will be done for you automatically. Why use Rydez? What you see is what you get. We don’t have a surge price.